Ideas Are Free: How the Idea Revolution Is Liberating People and Transforming Organizations
by Alan G Robinson, Dean M Schroeder
“Because they’re doing the day-to-day work, front-line employees see many problems and opportunities their managers don’t. But most organizations fail to realize this potentially extraordinary source of revenue-enhancing ideas. The authors of “Ideas Are Free use real-world examples from their work with hundreds of organizations to show how to exploit the virtually free, perpetually renewable resource of employee ideas. The book explains how sustainable competitive advantages in areas ranging from productivity and responsiveness to cost reduction and quality assurance are only possible with the attention to detail that comes from getting and implementing large numbers of ideas from employees. Subjects include how to make ideas part of everyone’s job, how to set up and run an effective process for handling ideas, how to help people come up with more and better ideas, and how a strong flow of ideas can have a profound impact on an organization’s culture.”
The Ten faces of Innovation
by Tom Kelley, Jonathan Littman
“The role of the devil’s advocate is nearly universal in business today. It allows individuals to step outside themselves and raise questions and concerns that effectively kill new projects and ideas, while claiming no personal responsibility. Nothing is more potent in stifling innovation. Drawing on nearly 20 years of experience managing IDEO, Kelley identifies ten roles people can play in an organization to foster innovation and new ideas while offering an effective counter to naysayers. Among these approaches are the Anthropologist—the person who goes into the field to see how customers use and respond to products, to come up with new innovations; the Cross-pollinator who mixes and matches ideas, people, and technology to create new ideas that can drive growth; and the Hurdler, who instantly looks for ways to overcome the limits and challenges to any situation.”
TED: Why privacy matters
Alessandro Acquisti
“The line between public and private has blurred in the past decade, both online and in real life, and Alessandro Acquisti is here to explain what this means and why it matters. In this thought-provoking, slightly chilling talk, he shares details of recent and ongoing research — including a project that shows how easy it is to match a photograph of a stranger with their sensitive personal information.”
Application to social engineering. The presenter creates facial composites using photographs of a target’s friends. The resulting composite photograph is registered, by the target, as being more trustworthy.