I was at a family event this past weekend. As so often happens at these events, the conversation goes something like:
Them: “Oh, you are in computer security? I got this virus. What should I do?”
Me: “Uhh … Well, that’s not really what I handle.”
Malware infections in the corporate world are easy. First, we keep up on the patches. That prevents a lot of infections. Second, we have anti-virus software with updated signatures. This catches what gets thru. Finally, if computers do get infected, we have a silver bullet. A simple reimaging gets everything back in shape.
People at home are not so fortunate. Reimaging is not a fix for them because that often means losing valuable data and applications.
Until recently, my only advice was to reload. Then Brian @ Select Real Security put up an in-depth guide on removing malware. Now I have a better answer. “I got this virus. What should I do?” Check out this guide.
Malware Removal Guide for Windows
http://www.selectrealsecurity.com/malware-removal-guide
“This guide will help you clean your computer of malware. If you think your computer is infected with a virus or some other malicious software, you may want to use this guide. It contains instructions that, if done correctly and in order, will remove most malware infections on a Windows operating system. It highlights the tools and resources that are necessary to clean your system.”
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