Some good tips on this article:
How to get the most out of a small IT staff
http://www.mrc-productivity.com/blog/2013/02/how-to-get-the-most-out-of-a-small-it-staff/
- Use web apps
- Give them the right tools
- Choose vendors wisely
- Empower end users
- Move what you can to the cloud
- Know your team